Policies

1. Waiver & Assumption of Risk (Required)

Being on a boat involves inherent risks. By participating, guests acknowledge these risks and agree to take responsibility for their own safety and conduct. ✅ Every guest must complete and sign a waiver before boarding. By signing, guests waive claims of risk and negligence against Aqua Party Boat, its affiliated companies, employees, crew, owners, and representatives. No waiver = no boarding.

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2. Booking & Payment Policy (No Refunds)

• All ticket sales are final and non-refundable.
• All private bookings are final and non refundable.
• Tickets cannot be rescheduled, transferred, or extended due to:
  • late arrival
  • no-show
  • missed departure

✅ No hidden fees: Ticket prices include taxes, fuel, and standard shared-trip pickup and drop-off (when applicable).

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3. Arrival & Check-In Policy

Please arrive early and allow time for check-in.

• Boats depart on time at the scheduled departure time.
• Late arrivals cannot be refunded, rescheduled, or extended.
• Check-in instructions and timing are provided in your booking confirmation.

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4. ID & Alcohol Wristband Policy

Alcohol is allowed only when consumed responsibly.

• No underage drinking — zero exceptions.
• Excessive intoxication may result in removal & cancellation without refund.

Guests without a valid photo ID will not be permitted to consume alcohol.

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5. Onboard Rules — Strictly Not Allowed

To protect everyone onboard, the following are prohibited: 🚫 Smoking (vaping is allowed) 🚫 Illegal drugs 🚫 Glass containers 🚫 Hard liquor 🚫 Jet ski rentals 🚫 Getting on another boat while anchored 🚫 Switching vessels or interacting with other watercraft during the trip Violations may result in removal without refund.

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6. Required Crew Gratuity (Cash at Boarding)

A required crew gratuity supports your onboard team.

• For shared trips, $10 per guest is collected at boarding (cash), while private trip gratuities vary based on the selected boat and trip duration
• This gratuity is separate from ticket pricing

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7. Weather & Safety Policy

Trips operate rain or shine. The Captain determines safe operation based on:

• weather and radar
• sea conditions
• marine traffic
• other real-time safety factors

If conditions are unsafe, the Captain may cancel the trip for safety reasons. Safety is always the priority.

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8. Captain Authority & Itinerary Adjustments

All experiences and boat charters are operated by a licensed Captain. Guests understand that:

• destinations may change
• anchor locations may change
• routes may adjust due to conditions
• travel time and water time may vary based on real-time circumstances

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9. Guest Conduct Policy

Guests must behave responsibly and follow all crew instructions. The crew reserves the right to deny boarding or remove guests if there is:

• unsafe behavior
• excessive intoxication
• refusal to follow rules or crew direction

🚫 No refunds will be issued in these cases.

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Thank You

Thank you for respecting these guidelines and helping us provide a safe and fun experience for everyone aboard. We appreciate your cooperation and can’t wait to host you on the water!