Policies

Aqua Party Boat — Policies, Rules & Guest Guidelines

Welcome aboard! Our goal is for every guest to have an amazing, safe, and memorable time on the water. To ensure a smooth experience for everyone, all guests must follow the policies below

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1. Waiver & Assumption of Risk (Required)

Being on a boat involves inherent risks. By participating, guests acknowledge these risks and agree to take responsibility for their own safety and conduct.

✅ Every guest must complete and sign a waiver before boarding.

By signing, guests waive claims of risk and negligence against Aqua Party Boat, its affiliated companies, employees, crew, owners, and representatives.

No waiver = no boarding.

2. Booking & Payment Policy (No Refunds)

  • All ticket sales are final and non-refundable.
  • All private bookings are final and non refundable.
  • Tickets cannot be rescheduled, transferred, or extended due to:
    • late arrival
    • no-show
    • missed departure

✅ No hidden fees: Ticket prices include taxes, fuel, and standard shared-trip pickup and drop-off (when applicable).

3. Arrival & Check-In Policy

Please arrive early and allow time for check-in.

  • Boats depart on time at the scheduled departure time.
  • Late arrivals cannot be refunded, rescheduled, or extended.
  • Check-in instructions and timing are provided in your booking confirmation.

4. ID & Alcohol Wristband Policy

Alcohol is allowed only when consumed responsibly.

  • No underage drinking — zero exceptions.
  • Excessive intoxication may result in removal & cancellation without refund.

Guests without a valid photo ID will not be permitted to consume alcohol.

5. Onboard Rules — Strictly Not Allowed

To protect everyone onboard, the following are prohibited:

🚫 Smoking (vaping is allowed)
🚫 Illegal drugs
🚫 Glass containers
🚫 Hard liquor
🚫 Jet ski rentals
🚫 Getting on another boat while anchored
🚫 Switching vessels or interacting with other watercraft during the trip

Violations may result in removal without refund.

6. Required Crew Gratuity (Cash at Boarding)

A required crew gratuity supports your onboard team.

  • For shared trips, $10 per guest is collected at boarding (cash), while private trip gratuities vary based on the selected boat and trip duration
  • This gratuity is separate from ticket pricing

7. Weather & Safety Policy

Trips operate rain or shine.

The Captain determines safe operation based on:

  • weather and radar
  • sea conditions
  • marine traffic
  • other real-time safety factors

If conditions are unsafe, the Captain may cancel the trip for safety reasons.

Safety is always the priority.

8. Captain Authority & Itinerary Adjustments

All experiences and boat charters are operated by a licensed Captain.

Guests understand that:

  • destinations may change
  • anchor locations may change
  • routes may adjust due to conditions
  • travel time and water time may vary based on real-time circumstances

9. Guest Conduct Policy

Guests must behave responsibly and follow all crew instructions.

The crew reserves the right to deny boarding or remove guests if there is:

  • unsafe behavior
  • excessive intoxication
  • refusal to follow rules or crew direction

🚫 No refunds will be issued in these cases.

Thank You

Thank you for respecting these guidelines and helping us provide a safe and fun experience for everyone aboard. We appreciate your cooperation and can’t wait to host you on the water!